Services A-Z (20)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Access Database Support

For issues with Access databases.

Account Modification

File Share Creation, File Share rights, Account Creation, Account Information Updates, Creation and Management of Security Groups, Creation and Management of email distribution groups and shared resources, etc.

C

COW Cart Requests

This is for scheduling COW cart requests.

D

Data Request

Service to request data from Information Services ONLY.

E

eLearning Ticket

Put it in a ticket for eLearning here.

G

General Lab Requests

This is for general lab requests.

H

Hardware Issues

Hardware troubleshooting, peripheral installs, computer installs

HP Issues

All 'administrative computing' software, including Data Express, HP-UNIX, byRequest, FAM)

HP Password Resets

When the HP User needs their password reset for any reason.

M

Media Event Request

Service for getting IS Media coverage for an event.

Miscellaneous Service Request

General IT issues, not yet defined. Anything you are unsure of, please select this service.

Mobile Device Support

Support request for any mobile device.

N

Name change

Short

O

Outlook Issues

Email issues in general

Q

Quote Requests

Service to request quotes on hardware/software.

S

Software Support

General software support (Microsoft products, Adobe products, Symantec, etc.)

Switch Port VLAN Change

This is to document VLAN changes on ports of the the various network switches throught campus.

T

Telephone Support

This is for all telephone related requests.

W

WCTCS Issues

For issues around WCTCS

Web Application Support

Support request for web applications, NOT Access Databases.