Service Catalog

Categories (7)

Application Support

Software systems support (i.e., Exchange, Web Applications, Databases, Procure +, Blumen, Raiser's Edge, Eaglesoft, etc.)
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Educational Technology

Support services for Canvas and ed tech apps. Email edtech@columbiabasin.edu for general help.
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General IT Support

For general IT support calls or miscellaneous services
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Infrastructure and Networking

For the Infrastructure team (networking, network devices, cabling, etc.)
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Lab Support

All things related to computer lab management
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Media Support

All interactive media, including sound systems, video projectors, multimedia presentation equipment, etc.
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Accounts and Access

For account modification and file access. For email/login account password resets, go to the following link for self-serve password reset instructions: https://www.columbiabasin.edu/resetpassword. If further assistance is required, please call the Helpdesk at (509) 542-553 (ext.2353, if on campus) and have your SID number handy, as it will be required to verify your identity.
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Services (3)

ctcLink Support Request

Tickets for ctcLink related issues.

Miscellaneous Service Request

General IT issues, not yet defined. Anything you are unsure of, please select this service.

Data Request

Service to request data from Technology Services ONLY.