How to Check Which Version of Zoom You Have

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Click on the Zoom icon 

On your Zoom Home page, click on settings

Click on Statistics                 Zoom Version

If the Version line is not at least version 5.1.3, you will need to update Zoom.

See the “How to Update Zoom” article:

https://cbc.teamdynamix.com/TDClient/1860/Portal/KB/ArticleDet?ID=104129

 

If the Version line is blank, please follow these directions to uninstall Zoom: 

https://cbc.teamdynamix.com/TDClient/1860/Portal/KB/ArticleDet?ID=104811

Once that is done, follow these directions to reinstall Zoom:

https://cbc.teamdynamix.com/TDClient/1860/Portal/KB/ArticleDet?ID=85196

After that, Zoom should let you update whenever a new update comes out.

 

 

 

Details

Details

Article ID: 109621
Created
Wed 6/10/20 3:20 PM
Modified
Mon 7/13/20 1:30 PM