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Student Educational Technology Help Request
Student Educational Technology Help Request
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Send a help request for Canvas, Panopto, Proctorio, ReadSpeaker (TextAid), and other ed tech apps.
Request Title
Tell us the app name: Canvas, Panopto, Proctorio, ReadSpeaker (TextAid), etc.
Student Identification Number (SID)
This is your ctcLink ID number.
CBC Course Name and Number where the problem occurred, if applicable. You can leave this blank if it is a general issue or question:
Give the CBC course name and number where you ran into the issue. For example, “English 101: Composition 1.”
Link to the page/assignment where the problem occurred, if applicable. You can leave this blank if it is a general issue or question:
Copy and paste the link from the address bar to the page or assignment where you ran into the issue. For example, “https: //cbc.instructure. com/courses/2150996/assignments/27565527”
Preferred telephone number, area code first:
Tell us the telephone number to reach you if you would like help over the phone.
Tell us about the problem:
Tell us as much about the problem as you can. What date and time did the problem start? Are you on a PC, a Mac, or a mobile device (tablet or phone)? What browser are you using?
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Upload a screenshot or another file to help us understand the problem better.
Take a screenshot of how the issue looks on your end or attach another file if you think it will help us help you.
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Your name
Your first name
Your last name
Your email address
Verification Code