Service Catalog

Categories (7)

Software systems support (i.e., Exchange, Web Applications, Databases, Procure +, Blumen, Raiser's Edge, Eaglesoft, etc.)

eLearning software (Canvas, Panopto, Respondus, etc.) and to an extent the hardware that supports it

For general IT support calls or miscellaneous services

For the Infrastructure team (networking, network devices, cabling, etc.)

All things related to computer lab management

All interactive media, including sound systems, video projectors, multimedia presentation equipment, etc.

For account modification and file access. For email/login account password resets, go to the following link for self-serve password reset instructions: If further assistance is required, please call the Helpdesk at (509) 542-553 (ext.2353, if on campus) and have your SID number handy, as it will be required to verify your identity.

Services (3)

ctcLink Support Request

Tickets for ctcLink related issues.

Miscellaneous Service Request

General IT issues, not yet defined. Anything you are unsure of, please select this service.

Data Request

Service to request data from Information Services ONLY.