Installing GlobalProtect and Microsoft Remote Desktop Connection for MacOS

These set-up instructions are specific to devices running MacOS.

Contents

 

What you Need before Starting

1. To receive VPN privledges, you must request access by submitting a Request for VPN Access eForm to your supervisor. Once the approval process is complete, IS will assign permissions to your account.

2. To connect to your CBC desktop computer, you must obtain the name of your computer before leaving campus. To find this, your can do one of the following:

  • Search for Control Panel, then click on the System icon, or
  • Open File Explorer and in the left pane, right-click This PC and select Properties. Write down the Full Computer Name value (i.e. IS-A1200.arda.cbc).

IMPORTANT: Write your computer name down for reference. You will need this at later.

2. Your office computer must be on with sleep mode disabled.

3. Your CBC login information (the same as your computer login).

4. A home computer to connect from.  This can be a CBC issued laptop, CBC loaned laptop, or it can be your personal computer.

 

Downloading and Installing the VPN Client (One Time Only)

  1. Use your favorite web browser and go to https://vpn.columbiabasin.edu.
  2. Log in with your normal CBC computer account credentials.

               GlobalProtect login screen

  1. Click the link to download the appropriate Global Protect Client for your system.
    • For Mac click “Download Mac 32/64 bit GlobalProtect agent”

            

  1. After download completes, run the installer.

 

Allow Global Protect Client on MacOS

  1. Click on the Apple icon in the upper left corner of your desktop
  2. Select "System Preferences"
  3. Under System Preferences, go to "Security and Privacy"
  4. Under Security and Privacy, go to the "General" tab
  5. Click the "Allow" button to access the blocked software
  6. Allow access to Palo Alto Networks

         

Connecting to VPN

  1. Open the Global Protect VPN Client through one of the following methods:
    • Through the Finder in the lower left corner of the desktop, click on Applications and find the “Global Protect” application.
    • Through the task bar above the desktop, find the Global Protect icon.
  2. If a Newer version of Client is Available, Click Yes to Download.
  3. In the portal address field enter “vpn.columbiabasin.edu” and click Connect.

           

  1. Enter your CBC computer account credentials (username and password) and click Connect.
  2. The Global Connect application will disappear into the taskbar.

Connecting to your CBC Desktop

  1. After your Global Protect has been connected, log into your work computer using the Microsoft Remote Desktop Connection application.
  2. To find it, click the Finder  in the lower left corner of the desktop, click on Applications and find the “Global Protect” application.
    • Through the task bar on the bottom the desktop, find the Microsoft Remote Desktop Connection  icon.
  3. In the What you Need before Starting section above, you obtained your CBC computer name. Enter the Full Computer Name you are connecting to in the PC Name field.
  4. Leave the User account field like it is, as there will be a prompt for your CBC username and password later.
  5. Click Add.

          

  1. Enter your CBC username and password.

          

  1. The connection is secure, as you will be connecting to the CBC network.  Click "Continue."

          

  1. After connection is complete, you will be working on your office computer while in this application.
  2. To Disconnect from Remote Desktop Connection, click X in upper right corner of Remote Desktop Connection window. Then click OK to disconnect.

 

      

Disconnecting VPN

  1. Open the VPN Client through one of the following methods:
    • Click the Finder  in the lower left corner of the desktop, click on Applications and find the “Global Protect” application.
    • Through the task bar on the bottom the desktop, find the Microsoft Remote Desktop Connection  icon.

          

  1. Click Disconnect

           

Details

Article ID: 123777
Created
Wed 1/6/21 11:45 AM
Modified
Wed 2/3/21 7:49 AM