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Faculty & Staff Support
Faculty & Staff Support
Articles and technical support for faculty/staff
Categories (11)
Accounts
Category for all account questions, including password issues.
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Enterprise Software
Contains end-user procedures for various enterprise applications
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Mobile Devices
Knowledge articles related to mobile devices, including laptops, tablets and phones.
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Telephone Support
Helpful information and basic troubleshooting hints may be found in this category.
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Microsoft Office Tips and Tricks
Category for tips and tricks related to Microsoft Office, including Outlook.
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Security
This section is for security articles, knowledge articles related to security and other IT security related items.
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ctcLink
Category for ctcLink issues and fixes.
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Work From Home
This category contains articles on what you need to work from home.
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EdTech
Information and support information for educational technology applications
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Standards
This section will have IS standards and procedures posted for public consumption.
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Wi-Fi
Articles on how to connect various devices to CBC Wi-Fi
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Articles (7)
Pinned Article
User Guide for Windows Upgrades
Procedure for self-initiated Windows 10 upgrades. Provided to employees who have been contacted by Technology Services regarding this upgrade, and have been given access to the required installation resources.
Pinned Article
User Guide to Set Default Printer in Windows 10
Guide to assist users with setting their default printer in Windows 10
Campus map to find TS
This map shows the location of TS on campus
How to Install Microsoft Teams
Setting a default program
User Guide - Mobile First Computer Replacements
User Guide for Adobe Creative Cloud Authentication
User guide to assist users with authentication to Adobe Creative Cloud (Required to use Adobe software).
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