Faculty & Staff Support

Articles and technical support for faculty/staff

Categories (11)

Category for all account questions, including password issues.

Contains end-user procedures for various enterprise applications

Knowledge articles related to mobile devices, including laptops, tablets and phones.

Helpful information and basic troubleshooting hints may be found in this category.

Category for tips and tricks related to Microsoft Office, including Outlook.

This section is for security articles, knowledge articles related to security and other IT security related items.

Category for ctcLink issues and fixes.

This category contains articles on what you need to work from home.

This category contains information useful for E-Learning.

This section will have IS standards and procedures posted for public consumption.

Articles on how to connect various devices to CBC Wi-Fi

Articles (8)

Pinned Article User Guide for Windows Upgrades

Procedure for self-initiated Windows 10 upgrades. Provided to employees who have been contacted by Information Services regarding this upgrade, and have been given access to the required installation resources.

Pinned Article User Guide to Set Default Printer in Windows 10

Guide to assist users with setting their default printer in Windows 10

Campus map to find IS

This map shows the location of IS on campus

User Guide for Adobe Creative Cloud Authentication

User guide to assist users with authentication to Adobe Creative Cloud (Required to use Adobe software).