How to configure CBC Email on a new Apple iPad or iPhone

Note: please make sure to configure self-service password reset (SSPR) before setting up email on your iPhone. If you’re not sure if you’ve done it already, please go to and verify your phone number/alternate email address. 

Short procedure

1. Add a new Exchange account, providing your CBC email address and password

2. If asked for server name, enter


Detailed procedure with screenshots

Follow this procedure to set up your student email on your iPhone or iPad.

1. Tap "App Store" and search for Microsoft Outlook. Then tap "Install".


2. Open up the Outlook App. A prompt will appear asking you to enter in your email account.


If you have an authenticator, please see below, otherwise proceed to step 3.

3. Password screen


4. DUO users will see a prompt for a push


6. You are done! To view your email, open the "Outlook" app. Your new account is now added and will begin syncing your mail and calendar shortly. You can check your email by opening the “Outlook” app.

Authenticator Users

If you have Microsoft Authenticator App you will get a similar prompt asking you to enter in password in the Authenticator app, otherwise Outlook will simply ask you to enter in your password.


If you experience any difficulties or have any questions, please contact Technology Services by phone 509-542-5553 ext. 2353 or email


Article ID: 85661
Tue 8/27/19 8:37 AM
Thu 2/9/23 7:57 AM