General IT issues, not yet defined. Anything you are unsure of, please select this service.
Put it in a ticket for eLearning here.
This is for all telephone related requests.
Email issues in general
Hardware troubleshooting, peripheral installs, computer installs
This is for general lab requests.
This is for scheduling COW cart requests.
Service to request quotes on hardware/software.
This is to document VLAN changes on ports of the the various network switches throught campus.
General software support (Microsoft products, Adobe products, Symantec, etc.)
Tickets for ctcLink related issues.
File Share Creation, File Share rights, Account Creation, Account Information Updates, Creation and Management of Security Groups, Creation and Management of email distribution groups and shared resources, etc.
For issues with Access databases.
All 'administrative computing' software, including Data Express, HP-UNIX, byRequest, FAM)
Service to request data from Information Services ONLY.
Service for getting IS Media coverage for an event.
Support request for web applications, NOT Access Databases.
For issues around WCTCS
Support request for any mobile device.
When the HP User needs their password reset for any reason.