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Services or Offerings?
For issues with Access databases.

File Share Creation, File Share rights, Account Creation, Account Information Updates, Creation and Management of Security Groups, Creation and Management of email distribution groups and shared resources, etc.

This is for scheduling COW cart requests.

Tickets for ctcLink related issues.

Put it in a ticket for eLearning here.

This is for general lab requests.

Hardware troubleshooting, peripheral installs, computer installs

All 'administrative computing' software, including Data Express, HP-UNIX, byRequest, FAM)

When the HP User needs their password reset for any reason.

Service for getting IS Media coverage for an event.

General IT issues, not yet defined. Anything you are unsure of, please select this service.

Support request for any mobile device.


Email issues in general

General software support (Microsoft products, Adobe products, Symantec, etc.)