My Recently Visited Services

Complete one (1) form per student to set up extended access to a Canvas course—beyond the Canvas term end date—for the student and for yourself as instructor. This form is used in the case of incompletes and similar situations.


For issues around WCTCS


Use this form to submit a request to designate a Canvas course as a Blueprint Course. A Blueprint Course is a template course used to sync content to other courses.


General IT issues, not yet defined. Anything you are unsure of, please select this service.


Support request for any mobile device.


Tickets for ctcLink related issues.


Support request for web applications, NOT Access Databases.


This is to document VLAN changes on ports of the the various network switches throught campus.


Use this form to submit a request for a guest account for a person without a Columbia Basin College single sign-on account whom you need to provide with access to the Canvas learning management system.


File Share Creation, File Share rights, Account Creation, Account Information Updates, Creation and Management of Security Groups, Creation and Management of email distribution groups and shared resources, etc.


Service to request data from Technology Services ONLY.


This is for general lab requests.


Send a help request for Canvas, Panopto, Proctorio, ReadSpeaker (TextAid), and other ed tech apps.


Email issues in general


All 'administrative computing' software, including Data Express, HP-UNIX, byRequest, FAM)


This is for scheduling COW cart requests.


When the HP User needs their password reset for any reason.


For issues with Access databases.


This is for all telephone related requests.


Hardware troubleshooting, peripheral installs, computer installs


Use this form to submit a merge request for multiple sections of the same class in Canvas. Canvas Courses can be merged when: (a) multiple sections of the same class normally meet together, or (b) classes are cross-listed in the College course catalog. For other instances, use the Canvas Blueprint Course Request form instead.


Send a help request for Canvas, Panopto, Proctorio, ReadSpeaker (TextAid), and other ed tech apps.


General software support (Microsoft products, Adobe products, Symantec, etc.)