General IT issues, not yet defined. Anything you are unsure of, please select this service.
Email issues in general
Tickets for ctcLink related issues.
Put it in a ticket for eLearning here.
Service to request quotes on hardware/software.
For issues with Access databases.
Service to request data from Information Services ONLY.
This is to document VLAN changes on ports of the the various network switches throught campus.
This is for scheduling COW cart requests.
This is for all telephone related requests.
Hardware troubleshooting, peripheral installs, computer installs
General software support (Microsoft products, Adobe products, Symantec, etc.)
File Share Creation, File Share rights, Account Creation, Account Information Updates, Creation and Management of Security Groups, Creation and Management of email distribution groups and shared resources, etc.
This is for general lab requests.
Service for getting IS Media coverage for an event.
Support request for web applications, NOT Access Databases.
All 'administrative computing' software, including Data Express, HP-UNIX, byRequest, FAM)
When the HP User needs their password reset for any reason.
Support request for any mobile device.
For issues around WCTCS