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With  MFA being enabled for ctclink, when you log into your ctclink account, you will receive one or more additional prompts after the initial login. This article will walk you through what those prompts look like and how to interact with them.

Note – On the initial login prompt, you can check the box ‘Keep me signed in’ and this will keep you signed in for up to 16 hours as long as you do not close your browser or the ctclink tab in your browser.
This article will cover how to edit your Multifactor Authentication options for ctcLink. Notably, this will show how to remove the security question option since it is an insecure option for employees.
This article covers how to add and/or modify your MFA options within ctcLink. Specifically, this will walk you through adding the Okta Verify option.
This article summarizes the CBC supported Multifactor Authentication (MFA) options for ctcLink.

To change these options, go to myaccount.ctclink.us and select the Password Options tile.
Purpose: This guide will walk you through how to access Operating Budget Reports and Grant Budget Reports through the Business Intelligence Publisher.

Audience: Budget Managers and Finance Staff
Purpose: Use this document as a reference for applying a Cash Advance to an Expense Report in ctcLink. This must be done prior to returning unused Cash Advance funds.

Audience: All travelers
Purpose: Use as a reference for how to create a new Expense Report from an existing Expense Report in ctcLink. This is a helpful tool if you submit frequent Expense Reports of the same or similar expenses, or if one of your Expense Reports was mistakenly Denied instead of Sent Back for revision from the route of approvals.

Audience: Finance staff.
Purpose: Use this document as a reference for how to withdraw an Expense Report in ctcLink prior to approval. You can use this guide if you need to edit your form after it has been submitted. However, if your form has been approved by even one person this option will not appear, at that point you can personally reach out to the next approver and request that they Send Back the form to you. Fully approved forms cannot be changed.

Audience: All staff
Purpose: Use this document as a reference for how to create a Travel Authorization in ctcLink. A Travel Authorization (TA) is a Travel document created prior to travel showing estimated costs for travel; it produces an encumbrance that will get relieved once an Expense Report is filed against it. All approvals need to be completed prior to Travel Dates.

Audience: Financial Staff/Employees.
Purpose: Use this document as a reference for creating an Expense Report from an approved Travel Authorization in ctcLink. This guide is travel-specific and an in-system Travel Authorization must be available to proceed.

Audience: All staff seeking a travel reimbursement.
Purpose: Use this document as a reference for how to withdraw a Travel Authorization in ctcLink prior to approval. You can use this guide if you need to edit your form after it has been submitted. However, if your form has been approved by even one person this option will not appear, at that point you can personally reach out to the next approver and request that they Send Back the form to you. Fully approved forms cannot be changed.

Audience: All staff
Purpose: Use this document as a reference for how to create a Cash Advance request in ctcLink, from your Travel Authorization. A Cash Advance (CA) is a Travel document created to facilitate payment to the traveler in advance of their travel. If you are issued a Cash Advance you will also submit an Expense Report (ER) after the travel to reconcile the Cash Advance.

Audience: All staff.
Purpose: Use this document as a reference for creating a new Expense Report in ctcLink. If you need to create one for travel reimbursement please follow the “Creating an Expense Report for Travel” guide instead. If you had work-related, out-of-pocket expenses you can use this form to request reimbursement.

Audience: Employees seeking reimbursement.