Category for ctcLink issues and fixes.

Categories (3)

Articles (9)

How to add or modify your ctcLink MFA options

This article covers how to add and/or modify your MFA options within ctcLink. Specifically, this will walk you through adding the Okta Verify option.

How to find your ctcLink ID

You may hear your new ID called several things: SID, new SID, EMPLID, ctcLink ID.  For simplicity, this article will refer to it as ctcLink ID.
This article shows how to find your ctcLink ID from inside Canvas in case you forget to write it down on activation.

Audience: All employees and students.

How to remove the security question MFA option

This article will cover how to edit your Multifactor Authentication options for ctcLink. Notably, this will show how to remove the security question option since it is an insecure option for employees.